Refund/Payment Policy

Your satisfaction is my goal. If at any point you’re not entirely happy with my service, I’ll gladly work with you to make it right, or I’ll kindly refund your money.

Refund Policy

If a refund is requested and granted, all property created, including graphics, code, and other materials will remain the property of Jason Joel (“I”).

Please keep in mind that a refund won’t be granted if any of the following is true:

• You have approved your website design.
• Your site has been fully developed (completed).
• You do not communicate with me for more than 14 days following the start of your web design project.

Chargeback Policy

If I receive a chargeback or dispute, in any shape or form, your project with me will be immediately suspended without notice. Also, a $50 chargeback fee (issued to recover costs passed on to me by a chargeback), plus any outstanding balance must be paid in full before any further work is done, or any files, graphics, images, etc. are released to you.

How will the money be refunded if a refund is approved?

When paid using your credit or debit card – the money will be transferred back to your account within 3-5 business days after approval.

Payment Policy

I collect 30% payment upfront to schedule your project into my calendar. Then I break the remaining balance into multiple installments until the entire balance is paid-off.

If you have any questions about my payment process please get in touch with me at [email protected] or 929-265-1723.